IMPACTBY IM BUSINESS SOLUTIONSGet in touch

THE PLATFORM

A person is more
than a pipeline card.

IGS-Impact separates the customer, their inquiry and the commercial opportunity—then keeps them connected.

INTERNAL DEVELOPMENT

The CRM foundation

Implemented and tested in our internal development environment. Not yet a generally available public service.

01

Contacts

Store contact details, notes, tags and available source information. Open a Contact to see its related Leads and Deals.

02

Leads

Track an inquiry through New inquiry, Conversation started, Good Lead and Not a fit. Qualifying a Lead opens a destination choice for its linked Deal.

03

Deals

Work opportunities in configurable Deal pipelines, with stages, values, tags, readiness and links back to the Contact.

04

Context and attribution

Preserve original attribution and record later touches. Review Hot and Warm opportunities across pipelines using readiness views.

THE IGS FAMILY

Connect customer work
with focused execution.

IGS-Focus is a separate planning and focus product. The internal combined workspace supports moving between Impact and Focus for members granted access to both.

Focus will remain available independently. Product access and availability depend on the access granted to each workspace and member.

Ask about the products ↗